The airline’s license was suspended over four months ago by the Nigerian government to make it possible for the NCAA to carry out the audit.
One of Nigeria’s popular indigenous airlines, Dana Air, will on November 9 resume flight operations following the conclusion of an audit of the company organized by the Nigerian Civil Aviation Authority (NCAA).
Recall that the airline’s license was suspended over four months ago by the Nigerian government to make it possible for the NCAA to carry out the audit, which SaharaReporters gathered, has been successfully concluded.
Following the successful conclusion of the audit by the NCAA, Dana Air in a statement quoted on Friday said, “We are pleased to announce that we will resume flight operations on November 9th, having successfully concluded an audit organised by the Nigerian Civil Aviation Authority (NCAA).”
The airline’s Accountable Manager/Chief Operating Officer of Dana Air, Ememobong Ettete, in the statement explained that “The audit for us was a reengineering and restructuring process and having successfully concluded the audit and an extensive one at that for the second time, and with a new management team fully in charge, we are now well positioned despite the current challenges and hostile economic environment, for sustainable growth while still offering safe, reliable and exciting flying experience to our loyal guests.”
Ettete noted that “As a proudly Nigerian brand with Nigerians at the helm of affairs and with over 14 years’ service to the Nigerian flying public, we remain eternally grateful to our customers, travel partners, clients and vendors for keeping faith with us while the audit lasted and we would never take your loyalty and support for granted as it means a lot to us.”
Dana Air extolled the NCAA “For the painstaking Audit process and the professionalism exhibited by the team of inspectors and also the management personnel who stayed sometimes beyond their official closing times to see that we do what is needed to be done properly and in good time during the course of the Audit process.”
The airline said that “This audit has repositioned us as a vibrant and resilient brand and it’s turned out really good for us and for the industry at large. This is also highly recommended for all domestic airlines for the good of the industry.
“For customers with unused tickets, and as a little token for our short absence from the market, we have extended their validity for one year, a transfer option is also available to them and we shall be offering competitive fares as always, and gifting free tickets onboard our flights for the next 30 days from November 9.”
Similarly, the airline’s Head of Corporate Communications, Kingsley Ezenwa, was quoted as saying, “We wish to sincerely and once again tender our unreserved apologies to all our customers, vendors, travel partners, corporate clients for the abrupt suspension of our flights.
“We totally regret the inconveniences caused and we wish to reassure them that Dana Air remains strong and will never take their patronage, relationship and loyalty for granted.”