GTB has requested customers' continued support during this transition period. For those requiring assistance, the bank encourages customers to reach out to their contact centre.
Guaranty Trust Holding Company Plc has announced that the transition to a new suite of Finacle Core Banking Application Systems "has taken a little longer than planned."
As a result, all banking channels, including branches, originally scheduled to reopen at 9:00 a.m., will now open at 12:00 noon today (Monday).
The company in a statement via its official X handle said, "We understand that you rely on our services to carry out important financial transactions, and we apologize for every inconvenience this disruption to our banking services might cause you."
GTB has requested customers' continued support during this transition period. For those requiring assistance, the bank encourages customers to reach out to their contact centre.
The statement reads, “Following our recent notification on the transition to a new and robust suite of Finacle Core Banking Application Systems, we would like to update you that this transition has taken a little longer than planned
“As a result, all Banking Channels, including our Branches, originally scheduled to reopen at 9:00 a.m. will now open at 12.00 noon today.”
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