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Google Back Up After Brief Outage, Apologises After Search Engine Went Down

Google

The reports of the outage were said to have dropped to less than 500 incidents in the United States, as per Downdetector, which collates status reports from a number of sources.

Alphabet Inc's Google services appeared to be back up after facing a brief global disruption late Monday, according to outage tracking website Downdetector.com. 

 

 

 

 

 

The reports of the outage were said to have dropped to less than 500 incidents in the United States, as per Downdetector, which collates status reports from a number of sources. 

 

 

 

 

 

At the peak of the outage, more than 30,000 user reports had indicated issues with Google in the United States alone, as of 0130 GMT. 

 

 

 

 

 

The real-time online platform Downdetector reported users had registered problems with Google explorer, the world’s dominant search engine from 2.12 am BST (9.12 pm EST, 11.12 am AEST). 

 

 

 

 

 

As of 11.38 am, there had been 4,113 confirmed reports of Google outages. 

 

 

 

 

 

According to the report, nearly 5,900 users reported problems in Japan, the tracking website said, adding that the disruption was also witnessed in Canada and Australia. 

 

However, Google has apologised noting that a software update issue caused a major international outage on Tuesday. 

 

 

 

 

 

A spokesperson for the company said the team had “worked quickly” to address the fault and services were back running as normal. 

 

 

 

 

 

“We’re aware of a software update issue that occurred late this afternoon Pacific Time and briefly affected availability of Google search and Maps,” they said. 

 

 

 

 

 

“We apologise for the inconvenience. We worked to quickly address the issue and our services are now back online.” 

 

 

 

 

 

The outage was quickly reported by technology platforms. 

 

 

 

 

 

Meanwhile, users said sister platforms Gmail, Google maps and Google images were also experiencing problems. Both rely on Google’s search engine to operate. 

 

 

 

 

 

Network intelligence company ThousandEyes Inc reported Google outages were affecting at least 1,338 servers globally across more than 40 countries including the United States, Australia, South Africa, Kenya, Israel, parts of South America, Europe and Asia, including China and Japan. 

 

 

 

 

 

The first outage reported on ThousandEyes lasted approximately 34 minutes before a second blip hit at around 12pm. It affected a smaller number of servers and took around seven minutes to resolve. 

 

 

 

 

 

Users attempting to use the search engine were met with a 502 or 500 error. 

 

 

 

 

 

“The server encountered a temporary error and could not complete your request,” one error page read. 

 

 

 

 

 

“Please try again in 30 seconds.”